Personal Data Protection

Platform Terms Privacy Policy 49JILI Privacy Policy for Philippine Users

This policy explains what personal information may be collected when you use the platform, why it is needed, how it may be handled, and the choices available to you. It supports informed account privacy and data protection for Philippine users aged 21 and above.

Last updated: 1 January 2024
Core Data Protection Principles

How 49JILI Handles Your Information Steps Taken to Protect Your Privacy

Clear information practices help build user trust. This policy outlines how personal data may be collected, used, stored, and disclosed for account services, payments, verification, compliance, support, and other legitimate operational purposes.

Encrypted Data Transmission

Supported platform connections use 256-bit SSL encryption to help protect personal, account, and transaction details while they are transmitted. Users should also secure their passwords, enable available account safeguards, and avoid sharing login credentials.

Limited Data Disclosure

Personal information may be shared only when reasonably needed for services such as identity verification, payment processing, technical operations, regulatory compliance, or legal requirements. Third-party providers handle relevant information according to their assigned service functions and applicable obligations.

Your Personal Data Choices

You may request access to the personal information held about you or ask for inaccurate or outdated details to be corrected, subject to identity verification, applicable law, and legitimate record-retention requirements. Contact player support to submit a request.

Protected Information Storage

Reasonable technical and organisational safeguards are used to reduce the risk of data loss, misuse, unauthorised access, alteration, or disclosure. Information is retained only as required for its original purpose, operational needs, dispute handling, or applicable legal obligations.

Compliance With Applicable Privacy Law

Personal information is handled according to applicable Philippine privacy requirements and other relevant legal obligations. Available rights and request procedures may depend on the nature of the data, the account status, and the law governing a particular case.

Optional Promotional Messages

Where promotional email or SMS options are available, you may ask to stop receiving marketing communications. Service notices concerning account security, transactions, policy updates, or responsible gaming may still be sent when necessary.


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Introduction and Purpose of This Policy

Why 49JILI Provides This Privacy Policy

49JILI respects your privacy when you access 49jiliph.asia. This policy explains what information may be collected, why it is needed, how it may be used, and the reasonable measures applied to protect it while you use the platform.

By creating an account or continuing to use the platform, you acknowledge that you have read this policy. Personal information is handled only for relevant operational, security, compliance, service, and other purposes described here or permitted by applicable law.

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Our Commitment to Transparency Clear information about data practices supports informed choices. This policy therefore uses straightforward language to help Philippine users understand how their personal information is handled.

This policy applies to the platformโ€™s website, mobile services, account features, and player support. It may be revised when practices, requirements, or services change, with the latest version made available on this page.

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Information We May Collect

Overview of Information Collected

Information may be collected in two main ways: details you submit directly and technical or usage data generated when you access or use the platform.

Information Category Examples How We Collect It Required
Identity Details Full name, date of birth, and government ID number Account registration form Yes
Contact Details Mobile number and email address Account registration form Yes
Payment Information Registered payment account number Payment processing Yes
Device and Technical Data IP address and browser type Collected automatically Optional
Gaming Activity Betting records and game results Activity on the platform Yes
Preference Data Favourite Games and Language Preferences User Preferences Optional
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Identity Verification Data As part of identity verification and account security checks, 49JILI may request a valid identification document and photo. These details are handled only for verification, compliance, and security purposes.

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How We Use Your Information

How 49JILI Uses Your Information

Your information is processed only when there is a necessary and lawful reason. The main purposes are outlined below.

  • Account Administration To create and verify your account, protect your login details, and maintain account security.
  • Payment Processing To review and process deposits and withdrawals securely, subject to the payment methods and current account terms.
  • Player Support To respond to account concerns, support requests, and complaints as efficiently as possible.
  • Security and Fraud Prevention To identify, investigate, and help prevent fraud, unauthorised access, and other suspicious activity.
  • Legal Compliance To meet applicable legal, regulatory, identity-verification, and record-keeping obligations.
  • Service Improvement To personalise and improve your gaming experience when you have provided the required consent.
  • Promotional Communications To send information about eligible offers and bonuses only when you have agreed to receive promotional updates. Availability and eligibility remain subject to current terms.
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49JILI uses personal information only for the purposes explained in this policy or as permitted by applicable law. If a materially different purpose requires consent, we will request it first.

4
Data Retention and Security

How We Safeguard Your Personal Information

We apply reasonable technical and organisational safeguards to protect account privacy and personal information against misuse, loss, unauthorised access, alteration, or disclosure.

Encryption Encryption and secure communication controls are used where appropriate to help protect stored information and data transmitted through the platform.

Access Controls Access to personal information is limited to authorised personnel and service providers who need it for legitimate operational, verification, compliance, or support purposes.

  • Security systems and account activity are monitored to help identify suspicious or unauthorised access.
  • Security safeguards may be reviewed and assessed periodically to address identified risks and maintain appropriate protection.
  • Backup and recovery measures may be used to support data availability and service continuity.
  • Personnel who handle personal information are expected to follow internal privacy and information-security procedures.
  • Personal information in client files may be retained for at least seven years, or longer when required for legal, regulatory, dispute-resolution, or legitimate operational purposes. Information that is no longer required will be securely destroyed or permanently de-identified where appropriate.
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Your Account Security Responsibilities While technical safeguards help protect your account, you are responsible for securing your password and login details. Use a strong, unique password, never share it, and contact player support if you notice suspicious activity.

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Information Sharing and Third-Party Practices

When and Why We May Disclose Personal Information

Personal information is disclosed only when reasonably necessary, such as to identity-verification providers, technology and service partners involved in platform operations, or authorities when required or authorised by law. Any disclosure remains subject to applicable privacy requirements and the purposes described in this policy.

  • Payment Providers: Only the information needed to process a transaction may be shared with the selected payment provider, subject to the current payment terms.
  • Legal Authorities: Personal data may be disclosed when required by a court order, applicable law, or a valid request from law enforcement.
  • Regulatory Authorities: Information may be provided to an applicable regulatory authority when legally required.
  • Technology Service Providers: De-identified data may be processed by service providers that support website hosting, security, or analytics.
  • [49JILI](https://49jiliph.asia) does not sell your personal information to advertisers.
  • Any authorised third party that handles personal data must follow appropriate confidentiality and data-protection obligations.
6
Cookie Policy and Tracking Technologies

How cookies work and the choices available to you

The website and supported apps may use cookies and similar technologies. Cookies are small text files stored on your device to support essential features and improve your browsing experience.

Cookie TypePurposeDurationCan It Be Disabled?
Essential Cookies Login sessions and account security Until the session ends No
Functional Cookies Save your language choice and preferred settings 1 year Yes
Analytics Cookies Collect statistics on how visitors use the site 3 months Yes
Marketing Cookies Help display offers that may be relevant to you 30 days Yes

You may block or delete cookies anytime through your browser settings. Disabling essential cookies, however, may prevent some features of the 49JILI platform from working properly.

7
Your Personal Data Rights

Privacy Rights for Philippine Users

We respect your control over your personal information. Subject to applicable laws, identity verification, and permitted exceptions, you may submit the following requests:

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Right to Access

You may ask for details about the personal information held about you.

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Right to Correction

You may request updates to personal information that is inaccurate, incomplete, or outdated.

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Right to Deletion

You may request the deletion of eligible personal information, subject to legal, regulatory, security, and record-retention requirements.

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Right to Restrict Processing

You may object to or request limits on the use of your personal information for specific purposes, subject to applicable requirements.

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Right to Data Portability

You may ask for a copy of eligible personal information in a commonly used format.

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Right to Withdraw Consent

Where processing relies on your consent, you may withdraw that consent at any time. This will not affect processing completed before withdrawal.

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To exercise any of these rights, [email protected] contact our support team through email or live chat. We may request identity verification before reviewing your privacy request.

8
Protection of Young People

Our commitment to protecting minors and their information

49JILI is intended only for Philippine adults aged 21 and above. We do not knowingly collect or retain personal information from anyone below the eligible age.

If we discover that an underage person has registered on the platform, we may close the account and take appropriate steps to remove the associated information, subject to legal retention duties.

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If you believe an underage person is using the platform, please [email protected] notify our support team through email or live chat so the matter can be reviewed promptly.

9
Privacy Policy Updates

How this policy may be revised in the future

We may update this privacy policy as our services, legal obligations, or data-handling practices change. When a material revision is made, we may:

  • Provide advance notice by email when appropriate and where contact details are available.
  • Post a notice on the platform before or when the revised policy takes effect.
  • Present a clear summary of the key changes for users.
  • If you continue using the platform after an update takes effect, you will be regarded as having accepted the revised policy.
Effective date: Refer to the latest date shown on this page Version 2.5 Next review: Scheduled according to the platform policy cycle
10
Contact and Complaints Process

How to raise a privacy question or complaint

For privacy questions, concerns, or complaints, please contact the 49JILI data protection team. Every request is reviewed carefully and handled with appropriate attention.

๐Ÿ“ง Email

[email protected]
A response is generally provided within 24 to 48 hours.

๐Ÿ’ฌ Live Chat

Live chat is available through the 49JILI website.
Support is available 24/7.

49JILI generally aims to address privacy complaints within seven business days. If you are not satisfied with the response, you may raise the matter with the relevant data protection authority.


Responsible Gaming

Your Information Your Privacy Matters at 49JILI

You have reviewed the 49JILI privacy policy. Before registering, please understand how your information is handled and check the current terms that apply to your account.

49JILI respects your privacy and promotes responsible play for adults aged 21 and above.

49JILI Editorial Team
Editorial Review

49JILI Editorial Team

Editorial Team Philippine Gaming Information and Responsible Play Desk providing details-led account, payment, support, and responsible gaming information for adults aged 21+.

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